Terms & Conditions

These terms apply to your use of the VEROFLO Plumbing & Heating website and to work carried out by us. If anything here is unclear, contact us on 07435 267202 or info@verofloplumbingandheating.co.uk before booking.

Estimates are provided free of charge and are based on the information available at the time. If the work turns out to be different from what was described or visible, we will explain the difference and agree any change with you before continuing.

A booking is confirmed when we agree a date and time with you. If you need to change or cancel a booking, please give us as much notice as you can.

We carry out domestic plumbing and heating work for homeowners. We do not carry out boiler installation, boiler servicing, gas work or unvented hot water cylinder work, and we will tell you if your job needs a different specialist.

Our workmanship is guaranteed for 12 months from completion, subject to fair wear and tear and correct use. Parts and materials are covered by their manufacturer's own warranty. The guarantee does not cover faults caused by work carried out by others, misuse, or pre-existing problems in the system we advised about.

Payment terms are agreed with you before work starts. Unless agreed otherwise, payment is due on completion of the work.

The content of this website is provided in good faith for general information. While we keep it accurate and up to date, it is not a substitute for an assessment of your specific situation — always contact us about your particular job.